Shipping Policy
Shipping Policy
Last updated: 29 October 2026
Fruity Nuts aims to deliver orders quickly, safely, and affordably.
Order processing
- All orders of Fruity Nuts are processed within 1-2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Customers must provide accurate and complete shipping information, including an active mobile number.
- Orders can be cancelled within 1 hour of placing them (before dispatch), as described in our Terms & Conditions.
Delivery time
- After dispatch, delivery takes 1-2 business days within the city and 2-5 business days outside the city.
- Delivery times are estimates and may be affected by weather, courier delays, festivals, public holidays, or other unavoidable circumstances.
- If the customer provides an incorrect or incomplete address, delivery delays may occur.
- If the courier returns the parcel due to a wrong address, customer unavailability, or refusal to accept the parcel, the customer may be asked by Fruity Nuts to re-ship the parcel.
Shipping charges
- Shipping charges are calculated at checkout based on destination, weight, and order size.
- Free shipping is available on all orders above Rs. 10,000.
Tracking
- Once your order is shipped, tracking details will be shared with you by SMS, WhatsApp, or email (if applicable).
- You can track your package through the courier's website.
Damaged or lost shipments
- If the package is damaged during shipping, please contact Fruity Nuts within 48 hours of receiving the shipment with clear photos or a video. We recommend recording a short video while opening the parcel.
- In case of a lost shipment, Fruity Nuts will coordinate with the courier and will resend the order or issue a refund.
- For replacements and refunds, please see our Return & Refund Policy.
International shipping
- Delivery for international orders takes 7-20 business days.
- Some items may not be shipped internationally due to government restrictions.
- Customs duties, import taxes, and clearance charges (if any) in the destination country are the responsibility of the customer.
Contact us
- Phone / WhatsApp: +92-332-7003680
- Email: sales@fruitynuts.pk
- Email: myfruitynuts@gmail.com