Shipping Policy

Shipping Policy

Last updated: 29 October 2026

Fruity Nuts aims to deliver orders quickly, safely, and affordably.

Order processing

  1. All orders of Fruity Nuts are processed within 1-2 business days.
  2. Orders placed on weekends or public holidays will be processed on the next business day.
  3. Customers must provide accurate and complete shipping information, including an active mobile number.
  4. Orders can be cancelled within 1 hour of placing them (before dispatch), as described in our Terms & Conditions.

Delivery time

  1. After dispatch, delivery takes 1-2 business days within the city and 2-5 business days outside the city.
  2. Delivery times are estimates and may be affected by weather, courier delays, festivals, public holidays, or other unavoidable circumstances.
  3. If the customer provides an incorrect or incomplete address, delivery delays may occur.
  4. If the courier returns the parcel due to a wrong address, customer unavailability, or refusal to accept the parcel, the customer may be asked by Fruity Nuts to re-ship the parcel.

Shipping charges

  1. Shipping charges are calculated at checkout based on destination, weight, and order size.
  2. Free shipping is available on all orders above Rs. 10,000.

Tracking

  1. Once your order is shipped, tracking details will be shared with you by SMS, WhatsApp, or email (if applicable).
  2. You can track your package through the courier's website.

Damaged or lost shipments

  1. If the package is damaged during shipping, please contact Fruity Nuts within 48 hours of receiving the shipment with clear photos or a video. We recommend recording a short video while opening the parcel.
  2. In case of a lost shipment, Fruity Nuts will coordinate with the courier and will resend the order or issue a refund.
  3. For replacements and refunds, please see our Return & Refund Policy.

International shipping

  1. Delivery for international orders takes 7-20 business days.
  2. Some items may not be shipped internationally due to government restrictions.
  3. Customs duties, import taxes, and clearance charges (if any) in the destination country are the responsibility of the customer.

Contact us